Stop missing
calls after 6pm.
AnswerCrew picks up every call your team can't. Books jobs, dispatches emergencies, sends quotes — 24 hours a day, 7 days a week, $399/month.
12 voices · male / female · multilingual · pick what fits your brand
Contractors without an
after-hours answer service have missed0calls — roughly $0 in jobs gone to a competitor.
- Average HVAC ticket$400
- Calls missed per week (typical 5-tech shop)22
- Recovery rate when AnswerCrew picks up~78%
- Recovered jobs / mo≈ $27,500
Numbers based on industry data. Pilots vary; we share your real recovery number after 30 days.
Live on your number in
under 10 minutes.
- STEP 01
Forward your number
Keep the number your customers already know. We forward unanswered calls — or every call — to AnswerCrew. Setup takes 8 minutes.
- STEP 02
We answer like one of your crew
Your AI receptionist knows your services, hours, prices, and emergency rules. It triages, books, and dispatches. Bilingual English + Spanish.
- STEP 03
Auto-organizes your calendar
Bookings flow into Jobber, ServiceTitan, Housecall Pro, FieldEdge, or Google Calendar. Load-balances across your crew. Respects buffer times. No double-bookings, no Sunday admin. Plus a daily summary email.
Not another chatbot.
A receptionist that knows
your business.
Most AI phone tools are horizontal — same script for a dentist, a salon, a plumber. AnswerCrew is trained on the language of HVAC and plumbing calls. It triages emergencies the way your senior tech would.
Knows your services
"AC tune-up," "water heater install," "sewer line camera" — recognised in the caller's words. Quotes price ranges you set. Never invents prices.
Triages emergencies fast
Burst pipe at 2am? Frozen evap coil in July? AnswerCrew escalates to your on-call tech via SMS in under 15 seconds. Routine job? Quietly booked for tomorrow.
Auto-organizes your calendar
Bookings flow straight into Google Calendar, Cal.com, ServiceTitan, Jobber, or Housecall Pro. Knows each tech's schedule, balances load across the crew, and respects buffer times you set — no double-booking, no re-shuffling, no Sunday afternoon admin.
Your number, your data
We forward calls to your existing line, don't resell call data, and you can export every transcript or recording any time. Cancel and we wipe it.
The bot doesn't just answer.
It runs the rest of your day.
Booking the job is 10% of the problem. What happens when the tech is late, the customer's not home, the job runs long, or three things go wrong at once — that's where most contractors lose money. AnswerCrew is built for the messy 90%.
Mike's stuck in traffic
RealityTech running 25 min late on I-35.
What AnswerCrew doesTech taps "running late" in the SMS thread. AnswerCrew auto-texts the customer the new ETA, why, and offers to reschedule if it's a problem. No phones ringing in the truck.
Nobody answers the door
RealityTech arrives, customer isn't home, no answer at the door.
What AnswerCrew doesTech taps "no-show". AnswerCrew texts the customer "we knocked but missed you — want to reschedule?", waits 30 min, then drops them in your follow-up queue (or auto-charges the trip fee if you've set one up).
A job runs 2 hours over
RealityThe 1pm install turns into a 4pm install. The 3pm and 5pm customers are about to be ghosted.
What AnswerCrew doesWhen the tech updates the job status, AnswerCrew auto-proposes new times to the next appointments (pulled from your real calendar gaps) and waits for one-click approval (email + dashboard) before texting the customers.
"I need to grab a part"
RealityTech opens the unit, needs a compressor that's not on the truck. Has to come back tomorrow.
What AnswerCrew doesTech texts "need part, back tomorrow am". AnswerCrew finds the next slot the tech has open, books the return visit, and texts the customer the explanation + new appointment. Customer feels handled, not abandoned.
Two emergencies at once
RealityBurst pipe and AC death in 95° heat — both at 9pm.
What AnswerCrew doesAnswerCrew routes by tech proximity + ticket size, dispatches the closer one immediately, and texts the second customer the realistic ETA ("we're ~90 min out — here's a temporary fix while you wait"). Honest, not radio silence.
Customer reschedules at the last second
Reality"Hi, I'm actually not home — can Mike come at 4 instead?"
What AnswerCrew doesCustomer can call OR text the same number. AnswerCrew reads the tech's actual calendar (not just business hours), finds the next real slot, confirms via SMS — no contractor time spent on phone tag.
Same-day cancellation
RealityA 3pm job cancels at noon. A whole afternoon slot just opened up.
What AnswerCrew doesAnswerCrew SMS-blasts your waitlist with the open slot ("we have a 3pm today — first to reply gets it"). Fills the gap without you lifting a finger.
Job's done — what now?
RealityMost shops never ask for reviews. The 4-star Google rating bleeds business.
What AnswerCrew doesAnswerCrew texts the customer 30 min after the job: "How was Mike? 1-5". Five stars get a Google review link. One or two get flagged to you immediately so you can fix it before it hits public review sites.
You stay in control of every booking.
By default, AnswerCrew never auto-confirms a slot. It tells the caller "Mike will email you within 10 minutes to confirm,"sends you a one-tap approve / reject email and a notification on your dashboard, and only then locks the appointment. You can graduate to auto-confirm for routine jobs once you've seen 30 days of accuracy — most shops never do, and that's fine.
Everything in one dashboard.
Plus an email for every approval.
You'll get a single dashboard — open it on your phone over coffee or on the laptop in the office — that shows what needs your one-tap approval, where each tech is right now, what's at risk, and how today's revenue is tracking. Bookings that need your sign-off also fire an email to your inbox so nothing waits on you having the dashboard open.
Pending approvals
Bookings AnswerCrew pencilled-in. One tap to confirm or reject. Sends the customer their confirmation SMS automatically once you approve.
Live job board
Where each tech is — en route, on site, done, running late. Status updates from the tech's phone show up here in real time.
At-risk jobs
Late arrivals, no-shows, parts runs, customers who haven't replied to their reminder. Auto-flagged so nothing slips.
Today's number
Revenue, jobs booked, jobs completed, average ticket, hit rate, review score. The numbers that tell you if today went well.
Approval emails
Every booking that needs your sign-off lands in your inbox with the caller's name, the issue, the proposed slot, and one-click Approve / Reject buttons. Reply from your phone — no app needed.
Tech-side, simple
Your techs don't open the dashboard. They get a one-line SMS thread per job: Running late · No-show · Need part · Done. Tap, type, send. AnswerCrew handles the customer comms downstream.
The dashboard ships with the same domain as your site — dashboard.answercrew.tech (or yours, when you bring a custom domain). Mobile-first, works on iPhone + Android, no app store install required.
One tenth the cost of a real receptionist.
Human receptionists cost $3,000–$4,500/month and clock out at 5pm. AnswerCrew doesn't. Pick a tier — switch any time.
Solo plumber or single-truck side hustle.
- 1 phone line
- 200 calls / month included
- Business hours coverage
- English only
- Daily email summary
- Email support
Most contractors. Everything you need to never miss a call.
- 1 phone line
- 500 calls / month included
- 24/7 coverage including weekends
- English + Spanish
- Calendar + Jobber + ServiceTitan sync
- Emergency on-call routing
- SMS confirmations & quotes
- Priority chat support
5–20 person shops with multiple locations.
- Up to 3 phone lines / locations
- 1,500 calls / month included
- On-call rotation with dispatch logic
- Custom voice + script per crew
- Direct PMS integrations
- White-label PDF reports
- Dedicated onboarding
Overage: $0.40 per call beyond included quota. One-time setup ($99 Pro, $299 Multi-Crew) covers number porting + script training. 30-day money-back: if AnswerCrew doesn't book at least $1,000 in extra jobs in your first month, you owe us nothing.
Vertical-specific scripts
Why we win on trades
Common questions.
Modern voice AI is indistinguishable from a real receptionist on standard phone audio. If a caller asks directly, AnswerCrew is honest — we never claim to be a person. In typical voice-AI deployments under 2% of callers ask.
Hear it answer
your number.
10-minute call. We connect AnswerCrew to a test number, you call it, and try to break it. If you like it, we go live the same day.